Silindile Masilela

Managing Director

Lindi Sibanda nee Masilela, as Managing Director of Elborough Care Services has strategic oversight of the business, taking accountability for its overall performance and ensuring the delivery of exceptional care. Lindi has been a Registered Manager for a 72 bed Psychiatric Hospital and has been qualified as a nurse since 2004. Throughout her career she has acquired a strong reputation for compassionate clinical leadership and management of multi-disciplinary teams. Her broad ranging experience includes the care of adults and children’s services in acute environments in the Independent Sector, NHS Trusts and Community Services, in addition to managing a healthcare recruitment business. She is uniquely positioned to share her wealth of expertise and experience to develop a forward thinking and inclusive community based care service and has the necessary qualifications, competence, skills and experience to manage the delivery of the regulated activity: Treatment of disease, disorder or injury which includes personal and nursing care.

Her leadership roles which include a registered manager for a 72 bed psychiatric hospital in the South West of England and Operations Director of a clinical employment company have required her to fully understand the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3), relevant best practice and guidance while maintaining her clinical practice and safeguarding skills. This work has included the review of incidents, analysing trends and implementing safety actions as needed.

The experience of leadership roles held also enable her to lead by example and continue building communities of support and developing the skills of a workforce focussed on improving outcomes for people with complex needs. Lindi is also able to deliver Mandatory Training in Manual Handling, infection Control ad Fire awareness. In the past Lindi has, in conjunction with RETHINK, held the role of Regional Recovery Lead for the South West. In this role, Lindi coordinated and supported the Mental Health Providers in the region to meet and work together to improve the outcomes of mental health service users. Lindi is keen to participate in sharing her knowledge and experience for the good of the wider care community and utilise her experience of developing services to meet the changing demands of our population.

Nqabutho Sibanda

Director & Registered Manager

Nqabutho Sibanda is a Registered Manager and Nurse with 20 years post Registration experience. Nqabutho is an experienced Nursing Home Manager, highly accomplished in implementing operational strategies, attracting and retaining staff. He has expertise in putting people first, minding the business, acting with integrity and acting decisively to enhance the health of the Residents in his care. Excellent knowledge across a variety of care settings with sound knowledge of CQC Compliance standards, The Mental Health Act and Capacity Act.

Nqabutho is able to implement decisions necessary for successful outcomes and is a passionate and able leader who builds a good rapport with individuals, their families, professionals, employees and governing bodies. Nqabutho has experience providing staff supervision and training, to ensure compliance with company policies and procedures to effect high quality care.

Jeanette Toy

Head of Business Development and Partnerships

As Head of Business Development and Partnerships, Jeanette brings a diverse and well-rounded background spanning the voluntary, charity, public, and private sectors. Her career has been rooted in driving strategic growth, fostering impactful partnerships, and leading commissioning initiatives across both adult and children’s services. She is skilled in managing high-performing teams and takes pride in creating collaborative environments where people feel empowered to excel.

With a coaching qualification, Jeanette is passionate about supporting individuals to unlock their potential and contribute meaningfully to organisational success. She is currently leading work on business planning and refining internal processes to strengthen operational efficiency and long-term sustainability. Her approach is both people-centred and results-driven, with a strong commitment to innovation, integrity, and continuous improvement.

Charlene McGuigan

Customer Experience and Wellbeing Manager

Charlene has worked in care since leaving education, bringing with her a natural passion for helping others. She joined Clinical Temps in its founding year, 2020,right in the midst of the COVID-19 pandemic, a challenging time she faced with unwavering dedication and compassion.

Charlene believes care is not something you learn, but something you naturally have. Her family-orientated nature and strong circle of friends reflect her deep belief in building meaningful, lasting relationships. Naturally someone people turn to for support, she finds joy in seeing others grow and live their best lives.

Since joining the team, Charlene has played a key role in helping build Elborough Care Services from its very beginning. She brings a wealth of practical knowledge, experience, and a deep understanding of people’s needs to everything she does.

From day one, Charlene has been committed to making Elborough a place where both clients and staff feel genuinely supported and valued. She takes great care of her team, always striving to ensure that everyone is happy, following their own journey, and receiving the experience they need and deserve.

Throughout the exciting times of growth, Charlene has loved watching the company evolve, meeting new people, and learning along the way. She’s proud of the strong relationships that have been built and is deeply protective of the culture they’ve nurtured—one that continues to go from strength to strength.

Charlene’s passion lies in making sure staff feel as happy to stay and grow as she has from the very start. She is dedicated to ensuring clients receive personalised, compassionate care that meets their individual needs and preferences, making their journey as positive and empowering as possible. Through this, she helps create a service that families can feel confident in, knowing their loved ones are safe, well-cared for, and valued.

That’s why her role has naturally evolved into Customer Experience and Wellbeing Manager, a position that allows her to continue supporting both our team and the people we care for, every step of the way.